Emergency plumbing

We’re a Tweed Heads emergency plumber, providing 24/7 responses to residential and commercial plumbing or gas emergencies from Gold Coast to Byron Bay.

Our team of experienced plumbers and gas-fitting experts have serviced the local area for more than eight years, and each brings specialised expertise in emergency repairs like burst pipes, roof leaks and more.

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24/7 Emergency Plumbing Services

Emergency plumbing and gas services receive immediate attention, with emergency callouts after standard business hours subject to an additional charge.

When you call to speak to one of our team, we’ll give you helpful advice to manage the situation where possible and dispatch our closest available plumber to attend to the situation straight away.

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What Qualifies As a Plumbing Emergency?

The most common emergencies we receive callouts for are burst pipes, leaking roofs and tiles, no hot water and gas leaks, however this isn’t exhaustive.

If you’ve got a problem with your water flow or contaminated water that simply cannot wait, don’t hesitate to give us a call on 1300 881 902.

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Plumbing Emergencies Tweed Heads to Gold Coast

We’re available 24/7 for emergency plumbing repairs.

Water emergencies like burst pipes, no hot water or water pressure require immediate attention for the comfort and safety of everyone, but for other issues, please consider whether your water issue is causing a safety risk that requires immediate attention. Unless your leak is posing a risk to the structure or electrics of your house (i.e. roof leak) or is otherwise posing a safety hazard (i.e. tile leak in common area), we recommend waiting until normal business hours to give us a call.

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Emergency Gas Leaks

If you smell a gas leak (usually smells of rotten egg), please evacuate everyone from the house immediately.

Call us on 1300 881 902 and turn off your gas supply valve if it’s safe to do so; one of our gas-fitters can tell you where this is likely located over the phone. The scope and scale of a gas leak cannot be easily identified, and even the smallest gas leaks pose health and fire risks. If you feel like you’ve suffered over-exposure to a gas leak, call emergency services straight away.

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Burst Pipes

Burst pipes occur when your pipes freeze during cold weather but are then thawed out again on warmer days. A burst pipe can cause devastation in your home so it’s important to be vigilant with checking your pipes for leaks when the weather warms up. If you do experience a burst pipe, our plumbing specialists can promptly put quality repairs in place that help to protect your home and possessions from the effects of a burst pipe.

Leaky Fixtures

Leaky fixtures shouldn’t be ignored – they pose a real threat of an electric shock and also risk your ceiling collapsing. If you see water leaking from your light fixtures make sure that you turn off your electricity immediately, and then contact us for assistance. Our experienced plumbers will then identify the source of the leak and put an appropriate repair in place to avoid the issue reoccurring. An electrician can then help you with replacing your damaged fixture.

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Leaking Roofs and Tiles

Roof and tile leaks can come up for a number of different reasons such as condensation, damaged roof junctions, or tiles that have slipped. If you notice a leak from your roof or tiles it’s important that you have it addressed promptly. Otherwise, you might experience further problems like water damage and mould growth. In some circumstances, you’ll need roofing services to properly resolve the issue, but we can rapidly identify the cause of the leak and ensure you get the most effective solution put in place.

No Hot Water

Having no hot water can certainly make life more difficult. This problem can be caused by many different things – it could be a fault with your boiler, a leak, or an issue with your energy or water supply. Whatever the cause is, we can efficiently locate the source of the problem and make sure that it’s resolved so that you have a reliable supply of hot water. Whether you can identify the problem yourself or not, get in touch with our team for prompt and effective repairs.

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Blocked Drains

For hygiene and safety purposes, getting blocked drains resolved promptly is a necessity. If you have a blockage in the kitchen or bathroom, services from professional plumbing specialists will make sure the problem is quickly identified and resolved. Our team will also give you honest recommendations about maintaining the health of your drains and avoiding similar problems coming up again in the future.

Sewer Backup

A sewer backup is a serious issue that can damage your belongings and have a negative impact on your and your family’s health. This problem occurs when there’s a blockage in your drainage or mainline pipes and often happen in basement areas. If there’s a sewer backup at your home it’s vital that you get help from professional plumbing services. No matter how big the backup is, our team are here to support you with prompt and effective services that reliably identify and fix the issue – we’re the emergency plumber Tweed Heads clients trust.

Our team is equipped to handle a wide range of residential & commercial plumbing emergencies

Our team is well-equipped to handle a wide range of residential, domestic plumbing requirements as industry specialists. Across Plumb-Jet and Gas-Jet, we’re equipped to handle a wide range of different household jobs. Whether it’s a blocked drain, revising existing plumbing systems or installing gas services into your home, we carry out every job to the highest standard.

 

With around-the-clock emergency callouts, we’re ready to come out to you at a moment’s notice. Whether you’ve sprung a leak, found a flood or your hot water system has given up in the middle of the night, our team is ready to get started on a fix as soon as you pick up the phone. We do our best to provide the highest standard of service at any time of the day or night.

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FAQ’S

Common plumbing emergencies include burst pipes, gas leaks, roof or tile leaks, no hot water, leaking fixtures near electrics, sewer backups, and severely blocked drains. If your issue is causing a safety risk, significant property damage, or loss of essential services, it qualifies as an emergency.

If you smell gas (it usually smells like rotten eggs), evacuate the area immediately and call us on 1300 881 902. If it’s safe to do so, turn off your gas supply at the main valve. Even small gas leaks can pose serious health and fire risks, so it’s important to act quickly.

Yes. We provide 24/7 emergency plumbing and gas services in Tweed Heads, on the Gold Coast and in the Byron Bay. After-hours callouts may incur an additional fee, but we’ll always give you clear advice and dispatch the nearest available plumber to help right away.

If your issue isn’t causing immediate safety concerns or major damage (for example, a slow drip or minor leak), we recommend waiting until normal business hours to avoid emergency rates. However, if you’re unsure, give us a call. We’ll help you assess the situation over the phone.

We’ll guide you over the phone with steps you can take to minimise damage, like turning off water, gas, or power if it’s safe. For burst pipes, shut off your main water supply. For leaks near electrics, turn off your electricity immediately and avoid the area.

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