Plumbing Insurance Claims

At Plumb-Jet & Gas-Jet, we experienced plumbing and gas professionals, providing inspections, quotes and repairs for Tweed Heads insurance claims.

Our team have serviced the wider Tweed area for more than eight years, providing high quality plumbing repairs and insurance assessments. We’ve worked with most major insurers and pride ourselves on our fast response times, attention to detail, repair work and comprehensive inspection reports.

Insurance Assessments and Repairs:

We’re equipped to perform all plumbing and gas repairs for commercial and domestic applications, excluding roofing. We have six qualified plumbers on the road at any time during standard business hours and regularly have other plumbers on duty attending to emergencies on weekends and after hours. This allows us to quickly respond to any claims where necessary, and schedule repairs with plenty of flexibility.

In addition, our team are familiar with insurance paperwork requirements and complete comprehensive inspection reports with the assistance of our dedicated administrative team to minimise paperwork inconsistencies.

GET IN TOUCH arrow_btn

Common Plumbing Insurance Repairs

Repairs we commonly assess and repaired include:

Roof leaks
Underground leaks
Tile leaks
Burst pipes
Gas leaks
Water pressure failures

If you’ve just suffered a plumbing emergency and are unsure who to call first, we recommend calling the insurer to save on our callout fee. Most insurers offer choice of repairer and respond quickly to plumbing emergencies to minimise further damage. If you’re seriously worried about the problem and require immediate response outside of business hours, we offer emergency 24/7 plumbing repairs. Call us immediately if this is the case. Please note that most insurers will have a 24/7 line for such matters.

Make safe visits

For plumbing emergencies that require emergency attention before an assessment can occur, we offer 24/7 emergency make safe visits. We’ll use specialised leak detection equipment and protective equipment to minimise any further structural damage and remove electrocution and slip risks. If necessary, post-visit forms can be taken care of by our dedicated administrative team.

CALL NOW

FAQ’S

We recommend calling your insurer first to check if they cover plumbing emergencies and whether they have a preferred repairer. This can help avoid unnecessary callout fees. However, if the situation poses a serious safety risk or could cause further damage, call us immediately, we offer 24/7 emergency make-safe plumbing services.

A make safe visit is an emergency service where we attend promptly to stop further damage or risk. This might involve stopping a leak, isolating gas, or preventing water from damaging property. Once safe, we provide a detailed inspection report and photos to help you or your insurer with the claims process.

It depends on your policy, but common covered claims include burst pipes, underground leaks, roof or tile leaks, gas leaks, and sudden water pressure failures. We’ve worked with most major insurers and can help assess the situation, complete the required reports, and carry out any approved repairs.

We provide detailed inspection reports with photos, repair recommendations, and cost estimates. Our admin team works closely with your insurer to minimise delays or back-and-forth due to missing documentation or unclear assessments.

We have a team of six qualified plumbers on the road during business hours and emergency plumbers available after hours. This allows us to respond quickly to urgent plumbing claims across Tweed Heads, the Gold Coast and nearby areas, often the same day.